How Automation Helped an Operator Improve Time-to-Market for New Fiber-based Services

Discover how an Asia-based Tier 1 service provider was able to automate key processes to improve customer experience and launch new services quickly

For one service provider deploying fiber-based services, managing the fulfillment and activation of a broad range of services across multiple networks became a challenge. Under their existing infrastructure, they would have to rely on heavy manual processes tied to siloed systems, slowing time-to-market and limiting their offerings.

By leveraging Incognito’s software solution, the operator was able to streamline device management and provisioning through a centralized system and accelerate service rollout with automated processes. Download the case study to learn more about the business challenges faced by the operator, why Incognito was selected to help and the benefits our solution provided, including:

  • Simplifying operations
  • Reducing operational costs
  • Improving customer experience
Incognito_Case Study_How-Automation-Helped-an-Operator-Improve-Time-to-Market-for-New-Fiber-based-Services