The telecom industry stands at a turning point, facing constant innovation, rising operational costs, and customer expectations. Artificial intelligence (AI) offers a transformative solution, enabling service providers to revolutionize their network operations. But how can AI help optimize network performance, reduce inefficiencies, and deliver better services? This comprehensive industry report by Incognito and Omdia dives deep into these questions, offering key insights and strategies for navigating the shift toward a more AI-driven network.
This report, based on a quantitative survey of 40 global service provider representatives and nine in-depth qualitative interviews with executives from service providers in Latin America, North America, Europe, and East Asia, provides insights on:
- AI use cases that matter most: Investigate the practical applications of AI, including network monitoring, predictive maintenance, and resource optimization.
- Benefits of AI-driven automation: Discover how AI can enhance customer experiences, reduce operational costs, and streamline workflows.
- The path to AI maturity: Learn where service providers are on their automation journey and explore actionable steps for integrating AI use cases into your network operations, with real examples from leaders in the telecom industry.
- Building a business case for AI: Explore the KPIs that matter most when integrating AI and how providers are measuring the value of AI investments.
Packed with expert analysis and insights from global service providers, this report is a roadmap for embracing AI in your network operations. Gain the knowledge you need to stay ahead of the curve, reduce costs, and deliver exceptional experiences to customers with the power of AI.
To download the full report and discover how AI can transform your operations, fill out the form above.
